Process 120 deposits, withdrawals and transfers a day with a zero-shortage record over 5 years.

Opened 450 new accounts and sold 90 mobile banking subscriptions to walk-in customers.

Flagged 11 suspicious transactions under anti-money-laundering rules, all escalated within the hour.

Balance a daily vault of KES 8 million and mentor 3 junior tellers.

Served 70 clients daily, handling loan repayments, savings and M-Pesa payments.

Reduced loan repayment arrears by 18% by sending reminder calls to 200 clients.

Resolved 95% of customer complaints at first contact.

Verified signatures and ID on 60+ transactions daily, with no compliance exceptions in audits.